Operations Manager – E-Commerce Business (Remote, Full-Time)
$2750/month
Not provided
Posted 5 days ago
Headquarters: No HQ, we are a 100% online!
URL: https://2ki89sr65ox.typeform.com/to/yl3B0a1B
🚀 Join a high-performance, multiple 7-figure e-commerce business and take ownership of operations!
We are looking for a high-performing, process-driven, and highly reliable Operations Manager to help us run and optimize our e-commerce operations. This is not a typical "assistant" role—we want someone who can step in, take ownership, solve problems, and drive business performance forward.
📍 Location: 100% Remote (Work in CET Time Zone)
⏳ Contract: Full-Time (40 hours/week), freelance basis (no contract)
💰 Salary: $2750/month base + up to $750 KPI-based bonuses
🎯 Total Potential Earnings: Up to $3500/month
📈 Career Growth: Opportunity to evolve into Operations Manager / COO
NOTE:
1) You should be available to start right away
2) Only people who have a European country nationality will be considered
3) We only consider applications of people who are between 24 - 32 years old
4) E-Commerce experience is a must
5) Management experience is a must
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1) You should be available to start right away
2) Only people who have a European country nationality will be considered
3) We only consider applications of people who are between 24 - 32 years old
4) E-Commerce experience is a must
5) Management experience is a must
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About Us
We are a multiple 7-figure revenue e-commerce business, growing rapidly each month. We operate multiple online stores across the world, selling high-demand products in various niches. Our business is fast-paced, data-driven, and focused on continuous improvement.
We are building a world-class operations team to support our growth, and this role is a key position in making that happen. If you’re process-oriented, proactive, and love solving problems, we want you on board!
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What You’ll Do (Key Responsibilities)
As the Operations Backbone of the business, you will:
📊 Financial & Performance Management
- Track daily financial metrics (ROAS, profit margins, refunds, etc.) and flag any issues.
- Maintain clear, accurate reports for business performance & decision-making.
- Ensure fulfillment costs, supplier billing, and ad spend are aligned with profit goals.
🚛 Fulfillment & Supplier Coordination
- Work closely with our fulfillment agent to track quotes, ensure smooth order processing, and verify product quality.
- Identify and solve any fulfillment or stock issues before they impact the business.
👥 Team Coordination & Support
- Act as the liaison between the CEO and the team (customer service, fulfillment, marketing).
- Regularly check in with the Customer Service Team Lead to review refund trends and optimize resolution times.
- Collaborate with marketing agencies & in-house teams to track performance and suggest improvements.
⚡ Process Optimization & Problem-Solving
- Constantly analyze operations and suggest ways to improve efficiency, reduce costs, and increase profitability.
- Identify bottlenecks in fulfillment, reporting, or team workflow, and propose fixes.
- Create SOPs (Standard Operating Procedures) for business-critical processes.
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What We’re Looking For (The A-Player Mindset)
We’re not looking for someone who just executes tasks—we need a problem-solver who takes initiative, owns their role, and constantly looks for ways to improve.
🔹 You thrive on responsibility – You want to own operations and make an impact.
🔹 You have high attention to detail – You ensure financials and processes are 100% accurate.
🔹 You’re highly proactive – You don’t wait for instructions; you identify problems and fix them.
🔹 You love optimizing systems – You think in terms of efficiency, automation, and data-driven improvements.
🔹 You’re process-driven but creative – You work within structured systems but also find innovative ways to improve them.
🔹 You want to grow – This role has room for career growth into a Senior Operations Manager / COO role.
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Must-Have Skills & Experience
✅ 2+ years experience in e-commerce
✅ 2+ years of operational/management experience.
✅ Experience with working with Shopify
✅ Strong financial acumen (can track profitability, margins, and cost structures).
✅ Experience managing suppliers, fulfillment, or logistics (especially in ecommerce).
✅ Advanced Google Sheets & reporting skills (must be data-driven).
✅ Excellent problem-solving ability – You analyze data, spot inefficiencies, and suggest improvements.
✅ Experience managing teams and workflows (you know how to keep things running smoothly).
✅ Self-motivated & independent – You can work remotely without constant supervision.
💡 Bonus Skills (Huge Plus, But Not Required):
➕ Understanding of dropshipping fulfillment & logistics.
➕ Experience in e-commerce operations scaling.
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Compensation & Perks
💰 Base Salary:$2750/month (full-time)
🎯 Performance Bonus: Up to $750/month (linked to KPIs)
🏆 Total Potential Pay: Up to $3500/month
🌍 Fully Remote & Flexible (work from anywhere, CET time zone)
📈 Career Growth – Opportunity to grow into Operations Manager / COO
📚 Learning Support – If a course or training benefits your role, we’re open to covering the cost.
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How to Apply (Serious Candidates Only)
We don’t do boring applications. To apply, please fill out the linked Typeform.
In the application form, tell us:
✔️ Why this role excites you.
✔️ All of your relevant experience in detail
✔️ Who you are and what excites you in life
🚀 We’re hiring fast – Apply now!
NOTE: If you don't hear from us within 7 days after your application, you may assume we have decided not to move forward with your application.
- We only contact those that we consider for the role.
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